Fixed Fee Agreements
At KR Hoffman & Co., LLC, we don’t like to be nickel and dimed, and we assume no-one else does either. Thus, we feel it is important to give inclusive fee proposals for a fixed fee. You will never see a separate “telecommunications fee” or “copy charge” on our invoices. And with our fixed fee agreements, your chances of going out of budget are drastically reduced.
We give consideration to the difficulty and size of the assignment, the degree of skill required, the experience and ability of the personnel assigned, time limitations imposed on us by others, the nature of the project, the level of cooperation by the client and their staff, and the value of the services to the client.
Unlimited Access
Under the terms of our Fixed Fee Agreement, you and your company have access to unlimited phone calls and meetings with us for as long you are a client. If your question or issue requires additional research, analysis or other services beyond the described services, those services will be subject to an additional price negotiation and consummated utilizing a Change Order before the services will be performed.
Service and Fee Guarantee
Our services are guaranteed to the complete satisfaction of you our client. If you are not completely satisfied with the services performed by us, we will, at the option of our client, either refund the fee or accept a portion of said fee that is commensurate with the level of satisfaction. Furthermore, if you ever receive an invoice without first authorizing the service and/or the fee, you are not obligated to pay for that service.